Social Media in Advertising – Know When to Hold, Know When to Fold.

October 21, 2009 at 11:41 pm (advertising, commercials, marketing, social media, TV advertising, Uncategorized) (, , , , , , , , , , , , , )

Is your company cool? Is it cool enough to try to work social media lexicon into it’s advertising. Apparently two companies thought they were. I’m sorry to report they were wrong.

The first advertisement in question is part one of the multiple-part Twix Get The Girl series. In this delightful ad we have two people conversing at what appears to be a party of some sort – I don’t know if it’s a college party in a big room, or if a bunch of people broke into the local ZGallerie and decided to throw a party. Our “hero” character, who bears a resemblance to Bluto from Animal House, is listening to a cute, way-out-of-his-league, girl rant on about some political issue that, in his current state of inebriation, he obviously doesn’t care about. As soon as he stumbles upon a nearly cohesive response to her banter the inevitable “…I know, right? You want to go to my apartment?” comment slips out. Then the announcer comes on in a “meanwhile, at the hall of justice” moment and our hero discretely sucks down an apparently sobering Twix in order to shoot back with some half-witted comment about “blogging about our ideals, but…” And of course our female friend “loves blogging.” as if it were an activity one would perform at a regular social gathering. In this context it sounds more like she would be saying “oh, bowling, I love bowling” or “oh, pie I love pie!” instead of an online publishing tool.

The next commercial is even more awkward in its attempted use of pop-culture name-dropping. Bud Light’s The Breakup is a great commercial. It puts a couple driving in a car with the girl breaking up with boy. The first pass she’s too nice with the comment “we’ll just be together a lot less, like separate” as a means of breaking up. On the second go round when he asks, “are you breaking up with me” she shoves him out of the moving car. This commercial is great! Fantastic, move on, cut to the product shot – sold. But wait there’s more! As our recently discarded guy pulls himself upright he yells, “I’ll Facebook you.” Really. Really! If this couple were dating would they not already be connected, if not “in a relationship with” each other on Facebook. Even in the context of a Facebook Message this does not make since to me. If they broke up in such a violent manner I think she would unfriend him, thus making him unable to “Facebook her.”

Both of these ads had potential until they started trying to be cool. It reminds me of Dr. Evil in Austin Powers: International Man of Mystery when he tries to do the Macarena to show Scott that he’s “Hip” (minute 6:50). One of the best commercials for dropping the fashionable lingo of today’s youth was the Palm Pre Now Network ad series (especially the first one). Why was it so good – because it was relevant and didn’t try to be anything that it was not. It had up-to-date topics, and was ahead of the curve by citing “26% of you viewing this have no idea what [twitter] means.

Here’s some advice to our advertising execs out there: Don’t drop in some awkward attempt at connect to a demographic that you don’t understand. If you want to appeal to a new demographic do your research, hire some competent consultants, and don’t just throw around buzzwords to make yourself feel better. It just makes you look distant and out of touch.

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